Every now and then, something small reminds me why I love the handmade world so much.
It happened recently when I opened a simple package of sublimation blanks I’d ordered. Inside wasn’t just my purchase but a handwritten thank-you note and a tiny little extra tucked inside. It wasn’t flashy or expensive, just… thoughtful. And it made me pause for a moment and smile.
That feeling stayed with me longer than the item itself.
In a world where most of our shopping happens with a click and a tracking number, those small gestures have real power. They remind us there’s a person on the other end. Someone who took the time to make the experience feel special.
I’ve always believed that how you send something out into the world matters just as much as what you’re sending. When I prepare my own orders, I like to include a thank-you note and sometimes a small surprise. A token of appreciation to say, “Hey, I see you. Thank you for supporting what I love to do.”
It doesn’t have to be elaborate. Sometimes it’s as simple as neat packaging, a kind message, or a personal touch that says, you matter to me as a customer.
These are the details that turn one-time buyers into repeat supporters and more importantly, into connections.
That’s really the heart of small business, connection through care.
If this idea speaks to you, and you enjoy talking shop with others who get it, I’d love for you to join me over in my new Facebook group, The Small Shop Lounge. It’s my cozy little corner of the internet where makers, sellers, buyers, and creatives share ideas, wins, lessons, and encouragement. It’s a space built on the same spirit: slowing down enough to appreciate the small details that make a big difference.
Because whether it’s in your packaging, your products, or your presence online, care always shows. 💛
Comments